@phdthesis{Wallner2015,
  type      = {Master Thesis},
  author    = {Markus Wallner},
  title     = {Von der klassischen Retail Bank zur Erlebnisbank im Wandel der Zeit},
  url       = {https://nbn-resolving.org/urn:nbn:de:bsz:mit1-opus-49607},
  year      = {2015},
  abstract  = {nicht vorhanden},
  language  = {de}
}