Hanna Sapozhnikova

• The purpose of the study is to substantiate ways to improve the work of personnel as a tool for increasing the economic efficiency of the enterprise. The object of the study personnel as a tool to improve the efficiency of economic activity of the enterprise the role of training and professional development of personnel in improving the efficiency of economic activity of the enterprise; diagnostics of the system of training and professional development of personnel of the enterprise. Research methods. The study used such general scientific research methods as observation and comparison, a combination of analytical and logical approaches, as well as special methods such as statistical and graphical, tabular (when presenting the results of calculations and conducting PEST-analysis, SWOT-analysis) The information base of the study is based on scientific works of scholars, results of scientific and practical conferences; articles of professional publications; and Internet resources. The study also used factual information from the State Statistics Service of Ukraine; annual, audited and financial statements of PJSC “Bank Pivdenny”.