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The impact of organisational structure and organisational culture on the efficiency of a business
(2020)
The fear of losing flexibility and effectiveness due to an increased organisational structure induced by personal growth is causing SME's to defer structural changes. The purpose of this work is to examine whether the structural and cultural demands of employees match the structure and predominant culture within such a medium-sized company. As part of this, a survey was made to evaluate the current status and to suggest furthermore where and how changes would make sense to regain or even improve organisational efficiency.
The Infinica product suite consists of multiple individual microservice applications, mainly gathered around Infinica Process Engine which allows the execution of highly individualised process definitions. For estimating process performance, a layered queuing network approach has been applied. In the first step this required the implementation of a basic modelling framework. Subsequently the implemented framework was used to evaluate the applicability of the approach by creating two models and comparing them with actual performance measurements. Although the calculated results deviated from the expected results, analysis showed that the differences may
derive from an inaccurate model. Nevertheless the general approach seems to be appropriate for the given application as well as for microservices in general, especially when extended with advanced modelling techniques, as the analysed modelled results appear consistent.